• info@expressairfreightlogistics.com
  • Cargo Plaza, Queens, NY 11430, United States

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+1 (347) 443-8052

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Terms and Conditions

Express Air Freight Logistics

These Terms and Conditions govern all services provided by Express Air Freight Logistics. By using our services, you agree to comply with the following:

1. General Agreement

All shipments handled by Express Air Freight Logistics are subject to these terms. We reserve the right to update or modify them at any time without prior notice.

2. Shipment Acceptance

  • We reserve the right to refuse any shipment that violates international laws or shipping regulations.
  • The customer must provide accurate and complete shipment details.

3. Prohibited Items

We do not accept goods that are illegal, hazardous, restricted, or prohibited under international shipping laws.

4. Shipping Responsibility

  • Customers are responsible for ensuring proper packaging of goods.
  • We are not liable for damage caused by improper packaging by the sender.

5. Customs and Duties

  • All shipments are subject to customs inspection and clearance.
  • Any customs duties, taxes, or charges are the responsibility of the customer or receiver unless otherwise agreed.

6. Delivery Time

  • Delivery times are estimates and may vary due to customs delays, weather conditions, or unforeseen circumstances.

7. Liability

  • Express Air Freight Logistics is not liable for delays caused by customs, natural disasters, or events beyond our control.
  • Liability for loss or damage is limited according to international shipping standards unless additional insurance is purchased.

8. Insurance

Customers are advised to insure valuable shipments. Insurance coverage must be requested prior to shipping.

9. Payment Terms

  • All shipping fees must be paid in full before shipment dispatch unless a credit agreement exists.
  • Late payments may result in service delays or suspension.

10. Claims

  • Any claims for loss or damage must be reported within a specified period after delivery (usually 7–14 days).
  • Supporting documents must be provided for all claims.

11. Governing Law

These terms are governed by applicable international shipping laws and regulations.